Policies and Procedures

OntarioLearn is guided by policies and procedures that are designed to provide consistent guidance related to the rights and responsibilities of members’ students, staff, faculty and OntarioLearn staff, and meet the responsibilities consistent with legislative requirements, members’ requirements and Ministry of Colleges and University (MCU) directives. These policies and procedures are reflective of our mission, vision and values and are positioned to support accountability and equality in the online collaborative environment.


Academic Appeals Policy
Learner Complaints Policy
Learner Complaints Procedure