Strategies for Fostering Client Loyalty
Course Information
Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.
Intake S26 SEM
Start Date May 12 / 2026
End Date Aug 18 / 2026
Prerequisite(s):
None
Computer Software Requirements:
n/a
Chats:
Yes
Group Work:
No
Registering college code:
LA-CSCM9673
Host college code:
AL-CAL5009
How to register
You can register in-person or on-line. When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENG-1113–not LA-ENG-1113).