Strategies for Fostering Client Loyalty

Course Information

Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

None

Computer Software Requirements:

n/a

Chats:

Yes

Group Work:

No

Registering college code:
SA-OEL1324

Host college code:
AL-CAL5009

How to register

You can register in-person, by phone, fax or mail. When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL 001–not SA-ENL001). For details visit http://www.saultcollege.ca/ContinuingEducation/index.asp.

Contact

David Barratt
Phone : (705) 759-2554 ext. 2612
Email : ontariolearn@saultcollege.ca

443 Northern Avenue
Sault Ste. Marie, ON
P6B 4J3

Phone : (705) 759-2554
Toll Free : 1-800-461-2260
Fax : (705) 759-7984

Find on map

Go to the Website