Strategies for Fostering Client Loyalty
Course Information
Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.
Intake F25 SEM
Start Date Sep 09 / 2025
End Date Dec 16 / 2025
Prerequisite(s):
None
Computer Software Requirements:
n/a
Chats:
Yes
Group Work:
No
Registering college code:
CF-OL126
Host college code:
AL-CAL5009
How to register
You can register in-person, on-line, by phone, fax or mail. When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not CF-ENL001). For details, please visit https://www.confederationcollege.ca/online-courses.
Contact
Online Learning
Email : onlinelearning@confederationcollege.ca
1450 Nakina DriveThunder Bay, ON
P7C 4W1
Phone : (807) 473-3888
Fax : (807) 473-3718