Strategies for Fostering Client Loyalty

Course Information

Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

None

Computer Software Requirements:

n/a

Chats:

Yes

Group Work:

No

Registering college code:
ST-ONT 302

Host college code:
AL-CAL5009

How to register

You can register in-person or on-line.  When registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001–not ST-ENL001).

For registration information please go to https://www.stclaircollege.ca/con-ed/how-to-register or contact us at 519-972-2711 for more information.

Contact

Tina DeMers
Phone : (519) 972-2727 ext. 4507
Email : cdemers@stclaircollege.ca

2000 Talbot Road West
Windsor, ON
N9A 6S4

Phone : (519) 972-2711
Fax :

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