Strategies for Fostering Client Loyalty
Course Information
Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.
Intake F25 SEM
Start Date Sep 09 / 2025
End Date
Prerequisite(s):
None
Computer Software Requirements:
n/a
Chats:
Yes
Group Work:
No