Service and Public Sector Operations

Course Information

This course examines the unique characteristics and challenges of operations management within service-oriented and public sector organizations. Students explore topics such as service delivery models, performance measurement, resource allocation, quality management, and stakeholder engagement. Emphasis is placed on applying operational principles to enhance efficiency and responsiveness in non-manufacturing environments.

Intake W27 SEM

Start Date Jan 12 / 2027

End Date Apr 20 / 2027

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

n/a

Group Work:

n/a

Registering college code:
SA-TBA

Host college code:
CN-OPL300

How to register

You can register in-person, by phone, fax or mail. When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL 001–not SA-ENL001). For details visit http://www.saultcollege.ca/ContinuingEducation/index.asp.

Contact

David Barratt
Phone : (705) 759-2554 ext. 2612
Email : ontariolearn@saultcollege.ca

443 Northern Avenue
Sault Ste. Marie, ON
P6B 4J3

Phone : (705) 759-2554
Toll Free : 1-800-461-2260
Fax : (705) 759-7984

Find on map

Go to the Website