Service and Public Sector Operations

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Course Information

This course examines the unique characteristics and challenges of operations management within service-oriented and public sector organizations. Students explore topics such as service delivery models, performance measurement, resource allocation, quality management, and stakeholder engagement. Emphasis is placed on applying operational principles to enhance efficiency and responsiveness in non-manufacturing environments.

Intake F26 SEM

Start Date Sep 08 / 2026

End Date Dec 15 / 2026

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

n/a

Group Work:

n/a

Registering college code:
NO-TBA

Host college code:
CN-OPL300

How to register

You can register in-person, by phone, fax or mail. When registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL 001–not NO-ENL001). For details call Eliisa Ollila (705) 567-9291 ext. 3671

Contact

Eliisa Ollila
Phone : (705) 567-9291 ext. 3671
Email : ontariolearn@northern.on.ca

Highway 101 East
P.O. Box 3211
Timmins, ON
P4N 8R6

Phone : (705) 567-9291 ext. 3671
Fax :

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