Reference Services and Sources

Course Information

Focus on reference services and resources used to answer information queries from library customers. Compare and evaluate traditional and emerging reference resources and apply online search skills to effectively answer typical customer queries. Required course for Mohawk’s Library and Information Technician Diploma.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

Reference Processes (LIBR10044) or Information Work II (LIBRLT220); Ontario Secondary School diploma (OSSD), general or advanced level, with a pass standing in Grade 12 English at the general level OR successful completion of Mature Student Test.

Computer Software Requirements:

None

Chats:

n/a

Group Work:

No

Registering college code:
CF-OL410

Host college code:
MO-LIBR10045

How to register

You can register in-person, on-line, by phone, fax or mail.  When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not CF-ENL001).  For details, please visit https://www.confederationcollege.ca/online-courses.

Contact

Online Learning
Email : onlinelearning@confederationcollege.ca

1450 Nakina Drive
Thunder Bay, ON
P7C 4W1

Phone : (807) 473-3888
Fax : (807) 473-3718

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