Reference Services and Sources
Course Information
Focus on reference services and resources used to answer information queries from library customers. Compare and evaluate traditional and emerging reference resources and apply online search skills to effectively answer typical customer queries. Required course for Mohawk’s Library and Information Technician Diploma.
Intake F25 SEM
Start Date Sep 09 / 2025
End Date
Prerequisite(s):
Reference Processes (LIBR10044) or Information Work II (LIBRLT220); Ontario Secondary School diploma (OSSD), general or advanced level, with a pass standing in Grade 12 English at the general level OR successful completion of Mature Student Test.
Computer Software Requirements:
None
Chats:
n/a
Group Work:
No