Reference Services and Sources (11 weeks)
Course Information
Focus on reference services and resources used to answer information queries from library customers. Compare and evaluate traditional and emerging reference resources and apply online search skills to effectively answer typical customer queries. Required course for Mohawk’s Library and Information Technician Diploma.
Intake F26 SEM
Start Date Sep 08 / 2026
End Date Dec 15 / 2026
Prerequisite(s):
Reference Processes (LIBR10044) or Information Work II (LIBRLT220); Ontario Secondary School diploma (OSSD), general or advanced level, with a pass standing in Grade 12 English at the general level OR successful completion of Mature Student Test.
Computer Software Requirements:
n/a
Chats:
n/a
Group Work:
No
Registering college code:
CF-OL410
Host college code:
MO-LIBR10045
How to register
You can register online or in-person. When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not CF-ENL001). For details, please visit https://www.confederationcollege.ca/online-courses.
Contact
Online Learning
Email : onlinelearning@confederationcollege.ca
1450 Nakina DriveThunder Bay, ON
P7C 4W1
Phone : (807) 473-3888
Fax : (807) 473-3718