Course Information

This course will provide an overview of the role of the Settlement Worker and their full scope of practice. Students will explore various philosophies, approaches, and roles of settlement workers. Role boundaries, confidentiality, privacy, and an overview of the legal framework surrounding newcomers and settlement workers will also be delivered. Participants of this course will discuss the importance of maintaining cultural sensitivity, while studying and applying cultural competency to their work and daily lives. In addition, case management will also be introduced, along with conflict resolution strategies, relationship building, and the expectations of the Settlement Worker