Dealing with Difficult People
Course Information
Understanding people and being able to work with them is one of the major keys to management and life success. In this course, students will learn to identify and cope with some of the most difficult behaviours you may encounter. Topics include personality styles, establishing rapport, body language, matching and mirroring techniques, and the skills necessary to feel totally connected with individuals.
Intake W26 SEM
Start Date Jan 13 / 2026
End Date Apr 21 / 2026
Prerequisite(s):
n/a
Computer Software Requirements:
n/a
Chats:
No
Group Work:
Yes
Registering college code:
CF-OL216
Host college code:
CG-COMM1466
How to register
You can register in-person, on-line, by phone, fax or mail. When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not CF-ENL001). For details, please visit https://www.confederationcollege.ca/online-courses.
Contact
Online Learning
Email : onlinelearning@confederationcollege.ca
1450 Nakina DriveThunder Bay, ON
P7C 4W1
Phone : (807) 473-3888
Fax : (807) 473-3718