Dealing with Difficult People

Course Information

Understanding people and being able to work with them is one of the major keys to management and life success. In this course, students will learn to identify and cope with some of the most difficult behaviours you may encounter. Topics include personality styles, establishing rapport, body language, matching and mirroring techniques, and the skills necessary to feel totally connected with individuals.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

No

Group Work:

Yes

Registering college code:
FA-BUSI1061

Host college code:
CG-COMM1466

How to register

You can register in-person, on-line, by fax or mail.  When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not FA-ENL001).  For details visit

https://www.fanshawec.ca/programs-and-courses/programs-type/part-time-studies/ontario-learn#

Contact

Sherrie Fennell
Email : ontariolearn@fanshawec.ca

1001 Fanshawe College Boulevard
London, ON
N5Y 5R6

Phone : xxx
Fax : (519) 452-1343

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