CRM and Selling

Course Information

This course is designed to provide students with the essential skills required to be a sales professional in a Business-to-Business (B2B) environment. The course will explore computer and communication technologies as they apply to business-to-business selling and will provide an introduction to the use of customer relationship management (CRM) and web selling. Students will develop their skills by creating a detailed step-by-step sale simulation of a product or service using a consultative approach and creating a win-win environment for both the prospect and the seller delivered via YouTube.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

MRK106 – Introduction to Marketing BAM101 – Introduction to Business Administration

Computer Software Requirements:

n/a

Chats:

n/a

Group Work:

n/a

Registering college code:
SA-TBA

Host college code:
SE-CRM400

How to register

You can register in-person, by phone, fax or mail. When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL 001–not SA-ENL001). For details visit http://www.saultcollege.ca/ContinuingEducation/index.asp.

Contact

David Barratt
Phone : (705) 759-2554 ext. 2612
Email : ontariolearn@saultcollege.ca

443 Northern Avenue
Sault Ste. Marie, ON
P6B 4J3

Phone : (705) 759-2554
Toll Free : 1-800-461-2260
Fax : (705) 759-7984

Find on map

Go to the Website