CRM and Selling
Course Information
This course is designed to provide students with the essential skills required to be a sales professional in a Business-to-Business (B2B) environment. The course will explore computer and communication technologies as they apply to business-to-business selling and will provide an introduction to the use of customer relationship management (CRM) and web selling. Students will develop their skills by creating a detailed step-by-step sale simulation of a product or service using a consultative approach and creating a win-win environment for both the prospect and the seller delivered via YouTube.
Intake F25 SEM
Start Date Sep 09 / 2025
End Date Dec 16 / 2025
Prerequisite(s):
MRK106 Introduction to Marketing BAM101 Introduction to Business Administration
Computer Software Requirements:
n/a
Chats:
n/a
Group Work:
n/a
Registering college code:
CG-OLRN1551
Host college code:
SE-CRM400
How to register
Registration is completed online via the Student Portal. When registering for a course, it is not necessary to include the 2-digit college code prefix (e.g. OLRN1715, not CG-OLRN1715). For more information, visit https://continuing-education.conestogac.on.ca/ontario-learn.
Contact
Conestoga College
Email : OntarioLearn@conestogac.on.ca
299 Doon Valley DriveKitchener, ON
N2G 4M4
Phone : xxx
Fax :