Creating a Corporate Service Culture

Course Information

Students review the basics of corporate culture and how it impacts on customer service. Areas of study include service environment, organizational openness and coaching others to adopt a desirable corporate service culture. As a project, students create a high level action plan based on highlighting gaps between current and desired practices.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

Yes

Group Work:

No

Registering college code:
SF-BUSN75

Host college code:
AL-COM0001

How to register

You can register in-person, online, or by phone.  When registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001–not SF-ENL001).

Continuing Education
Phone : (705) 749-5530 ext. 1502
Toll Free: (888) 269-6929
Email : coned@flemingcollege.ca
https://flemingcollege.ca/continuing-education/registration-and-student-information

Contact

Continuing Education
Phone : (705) 749-5530 ext. 1502
Email : coned@flemingcollege.ca

599 Brealey Drive
Peterborough, ON
K9J 7B1

Phone : (705) 749-5530
Toll Free : 1-888 269-6929
Fax : (705) 749-5507

Find on map

Go to the Website