Creating a Corporate Service Culture

Course Information

Students review the basics of corporate culture and how it impacts on customer service. Areas of study include service environment, organizational openness and coaching others to adopt a desirable corporate service culture. As a project, students create a high level action plan based on highlighting gaps between current and desired practices.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

Yes

Group Work:

No

Registering college code:
CF-OL037

Host college code:
AL-COM0001

How to register

You can register in-person, on-line, by phone, fax or mail.  When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not CF-ENL001).  For details, please visit https://www.confederationcollege.ca/online-courses.

Contact

Online Learning
Email : onlinelearning@confederationcollege.ca

1450 Nakina Drive
Thunder Bay, ON
P7C 4W1

Phone : (807) 473-3888
Fax : (807) 473-3718

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