Creating a Corporate Service Culture
Course Information
Students review the basics of corporate culture and how it impacts on customer service. Areas of study include service environment, organizational openness and coaching others to adopt a desirable corporate service culture. As a project, students create a high level action plan based on highlighting gaps between current and desired practices.
Intake F25 SEM
Start Date Sep 09 / 2025
End Date
Prerequisite(s):
n/a
Computer Software Requirements:
n/a
Chats:
Yes
Group Work:
No