Business Process Modeling & Improvement
Course Information
Students explore the role of the Business Analyst as they examine process mapping and the modeling of business process improvements. Taking a business process management perspective, students examine process analysis with techniques to map the current state, perform gap analysis, and define the future state with process improvement. Students also explore the use of the Unified Modeling Language (UML) for process modelling and to elicit requirements for technology-enabled process improvements. Modeling activities are performed, including application of selected Six Sigma quality principles and techniques while drawing on the Business Analysis Body of Knowledge (BABOK). Students learning about process improvement is aided by various approaches including individual reading, classroom discussion, individual and group exercises and case studies.
Intake S24 SEM
Start Date May 14 / 2024
End Date
Prerequisite(s):
SH-MGMT700012 - Business Analysis Intro
Computer Software Requirements:
n/a
Chats:
Yes
Group Work:
n/a