Building and Maintaining Customer Relationships

Course Information

Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.

Intake W27 SEM

Start Date Jan 12 / 2027

End Date Apr 20 / 2027

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

Yes

Group Work:

No

Registering college code:
FA-MGMT1194

Host college code:
AL-CAL0001

How to register

You can register in-person, on-line, by fax or mail.  When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not FA-ENL001).  For details visit

https://www.fanshawec.ca/programs-and-courses/programs-type/part-time-studies/ontario-learn#

Contact

General Inquiries
Email : ontariolearn@fanshawec.caACE Inquiries
Email : oxford@fanshawec.ca

1001 Fanshawe College Boulevard
London, ON
N5Y 5R6

Phone : xxx

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