Building and Maintaining Customer Relationships

Course Information

Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.

Intake W26 SEM

Start Date Jan 13 / 2026

End Date Apr 21 / 2026

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

Yes

Group Work:

No

Registering college code:
SE-MRK645

Host college code:
AL-CAL0001

Contact

Centre for Flexible Learning
Centre for Flexible Learning, room D2375
Email : online@senecapolytechnic.ca

Faculty of Continuing Education
Newnham campus, Room D2200
1750 Finch Avenue East
Toronto, ON
M2J 2X5

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