Building and Maintaining Customer Relationships
Course Information
Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.
Intake F26 SEM
Start Date Sep 08 / 2026
End Date Dec 15 / 2026
Prerequisite(s):
n/a
Computer Software Requirements:
n/a
Chats:
Yes
Group Work:
No
Registering college code:
CF-OL155
Host college code:
AL-CAL0001
How to register
You can register online or in-person. When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not CF-ENL001). For details, please visit https://www.confederationcollege.ca/online-courses.
Contact
Online Learning
Email : onlinelearning@confederationcollege.ca
1450 Nakina DriveThunder Bay, ON
P7C 4W1
Phone : (807) 473-3888
Fax : (807) 473-3718