Building and Maintaining Customer Relationships

Course Information

Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

Yes

Group Work:

No

Registering college code:
MO-BUSN10034

Host college code:
AL-CAL0001

How to register

Register online by visiting the Continuing Education Registration platform

If you require assistance please visit our How to Register webpage.  When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not DU-ENL001).

Contact

Karen Bacher
OntarioLearn Coordinator, Continuing Education
Email : karen.bacher@mohawkcollege.ca

135 Fennell Avenue West
Hamilton, ON
L9C 0E5

Phone : (905) 575-2706
Fax :

Find on map

Go to the Website