Building and Maintaining Customer Relationships

Course Information

Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

Yes

Group Work:

No

Registering college code:
SF-BUSN31

Host college code:
AL-CAL0001

How to register

You can register in-person, online, or by phone.  When registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001–not SF-ENL001).

Continuing Education
Phone : (705) 749-5530 ext. 1502
Toll Free: (888) 269-6929
Email : coned@flemingcollege.ca
https://flemingcollege.ca/continuing-education/registration-and-student-information

Contact

Continuing Education
Phone : (705) 749-5530 ext. 1502
Email : coned@flemingcollege.ca

599 Brealey Drive
Peterborough, ON
K9J 7B1

Phone : (705) 749-5530
Toll Free : 1-888 269-6929
Fax : (705) 749-5507

Find on map

Go to the Website