Building and Maintaining Customer Relationships

Course Information

Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

Yes

Group Work:

No

Registering college code:
FA-MGMT1194

Host college code:
AL-CAL0001

How to register

You can register in-person, on-line, by fax or mail.  When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not FA-ENL001).  For details visit

https://www.fanshawec.ca/programs-and-courses/programs-type/part-time-studies/ontario-learn#

Contact

Sherrie Fennell
Email : ontariolearn@fanshawec.ca

1001 Fanshawe College Boulevard
London, ON
N5Y 5R6

Phone : xxx
Fax : (519) 452-1343

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