Building and Maintaining Customer Relationships

Course Information

Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

Yes

Group Work:

No

Registering college code:
DU-CCSC1280

Host college code:
AL-CAL0001

How to register

You can register in-person, on-line, or by phone.  When registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not DU-ENL001).  For details visit https://durhamcollege.ca/academic-schools/centre-for-professional-and-part-time-learning/registration-and-admission/how-to-register-2

 

Contact

Centre for Professional and Part-time Learning
Email : ppl@durhamcollege.ca

2000 Simcoe Street North
Oshawa, ON
L1H 7L7

Phone : (905) 721-3052

Find on map

Go to the Website