Building and Maintaining Customer Relationships

Course Information

Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

Yes

Group Work:

No

Registering college code:
CF-OL155

Host college code:
AL-CAL0001

How to register

You can register in-person, on-line, by phone, fax or mail.  When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not CF-ENL001).  For details, please visit https://www.confederationcollege.ca/online-courses.

Contact

Online Learning
Email : onlinelearning@confederationcollege.ca

1450 Nakina Drive
Thunder Bay, ON
P7C 4W1

Phone : (807) 473-3888
Fax : (807) 473-3718

Find on map

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