Behaviour Management and Crisis Intervention

Course Information

This course is intended to teach students how to effectively respond to clients who are exposed to stress and uncertainty within a helping profession. In this highly interactive course, participants will study effective strategies and techniques for the management of conflicts and communications in stressful situations. Best practices in care-giving situations will be studies along with the impact of personal values, intuitional settings, and other factors on dysfunctional behaviour. Self care and self-evaluation of the care giver is emphasized.

Intake F25 SEM

Start Date Sep 09 / 2025

End Date Dec 16 / 2025

Prerequisite(s):

n/a

Computer Software Requirements:

n/a

Chats:

n/a

Group Work:

Yes

Registering college code:
CF-OL255

Host college code:
SF-SOCI007

How to register

You can register in-person, on-line, by phone, fax or mail.  When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not CF-ENL001).  For details, please visit https://www.confederationcollege.ca/online-courses.

Contact

Online Learning
Email : onlinelearning@confederationcollege.ca

1450 Nakina Drive
Thunder Bay, ON
P7C 4W1

Phone : (807) 473-3888
Fax : (807) 473-3718

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