Behaviour Management and Crisis Intervention
Course Information
This course is intended to teach students how to effectively respond to clients who are exposed to stress and uncertainty within a helping profession. In this highly interactive course, participants will study effective strategies and techniques for the management of conflicts and communications in stressful situations. Best practices in care-giving situations will be studies along with the impact of personal values, intuitional settings, and other factors on dysfunctional behaviour. Self care and self-evaluation of the care giver is emphasized.
Intake F25 SEM
Start Date Sep 09 / 2025
End Date Dec 16 / 2025
Prerequisite(s):
n/a
Computer Software Requirements:
n/a
Chats:
n/a
Group Work:
Yes

Registering college code:
CF-OL255
Host college code:
SF-SOCI007
How to register
You can register in-person, on-line, by phone, fax or mail. When Registering for a course, it is not necessary to include the 2 digit college code prefix (e.g. ENL001– not CF-ENL001). For details, please visit https://www.confederationcollege.ca/online-courses.
Contact
Online Learning
Email : onlinelearning@confederationcollege.ca
1450 Nakina DriveThunder Bay, ON
P7C 4W1
Phone : (807) 473-3888
Fax : (807) 473-3718